Last Updated: April, 2025
At 8Creatives FZE (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and creative services, including our graphic design and video editing subscription offerings.
By using our website or subscribing to our services, you consent to the practices described in this Privacy Policy.
1. Company Information
8Creatives FZE
Registered in Sharjah, United Arab Emirates
For any privacy-related inquiries, contact us at: support@8creatives.co
2. Information We Collect
We may collect the following types of personal and business information:
2.1 Information You Provide:
- Full name, email address, phone number, and billing address
- Company name and details
- Payment information (processed securely via third-party processors like Stripe)
- Creative briefs, brand assets, project files, and communications
2.2 Automatically Collected Information:
- IP address and browser type
- Usage data through cookies and analytics tools
- Device and operating system information
- Pages visited and actions taken on our site
3. How We Use Your Information
We use your information to:
- Provide, manage, and deliver creative services
- Process payments and manage subscriptions
- Communicate with you about your account or service status
- Improve our website, tools, and user experience
- Respond to inquiries, provide support, and send updates
- Enforce our Terms & Conditions and prevent fraud or misuse
4. Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share your data with:
- Our vetted contractors and team members strictly for service fulfillment
- Third-party service providers (e.g., payment processors, email platforms)
- Legal authorities, if required by law or to protect our rights
All vendors and team members are required to maintain confidentiality and follow data protection standards.
5. Data Storage & Security
We take data security seriously. Your information is stored on secure servers with industry-standard encryption, access control, and monitoring. While no system is 100% secure, we implement best practices to prevent unauthorized access, data loss, or misuse.
6. Data Retention
We retain your information for as long as needed to:
- Deliver services and maintain client records
- Comply with legal obligations
- Enforce our policies and resolve disputes
You may request deletion of your data at any time, subject to applicable legal and contractual obligations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of inaccurate or outdated information
- Withdraw consent for processing (where applicable)
- Opt out of marketing communications at any time
To exercise any of these rights, email us at support@8creatives.co
8. Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality and measure user behavior. You can manage cookie preferences in your browser settings.
9. International Data Transfers
Our services may involve the transfer of data outside the UAE, including to countries where our partners or team members operate. In such cases, we ensure appropriate safeguards are in place.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.
11. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal data from minors. If we learn that we have unintentionally collected such data, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically. Clients will be notified via email and changes will be posted on our website. Continued use of our services constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, contact:
Email: hello@8creatives.com
Registered Address: 8Creatives FZE, Sharjah, United Arab Emirates